3. Complimentary Registered Agent Service

All Bizee packages include a free registered agent service for the first year, valued at $119 annually thereafter. This service is essential for managing legal correspondence and ensuring compliance with state regulations. In contrast, competitors such as Northwest Registered Agent charge $125 per year, making Bizee’s offering a significant cost-saving benefit. A Trustpilot reviewer described this as “a critical advantage for maintaining compliance without incurring additional expenses during the initial year.”

4. Efficient Processing Times

Bizee processes client documentation within one business day, although state approval timelines vary from hours to weeks depending on the jurisdiction. The Platinum package includes expedited filing, and a one-day filing option is available for an additional $50. A 2024 CNBC review rated Bizee’s turnaround time at 4.4 out of 5, emphasizing its efficiency. A customer comment reinforced this, stating, “Expedited S-Corp filings were completed within 24 hours, justifying the investment.”

5. Robust Customer Support

Bizee’s customer service team is available Monday through Friday, 9 AM to 6 PM CST, via phone and a ticketing system. A 2025 venturesmarter.com review assigned a 4.5 out of 5 rating to Bizee’s support, based on 200 customer reviews praising prompt and knowledgeable responses. Specific representatives, such as Dayanira, Bernardo A., and Lua, received accolades on Trustpilot for exceptional service. One reviewer noted, “Dayanira provided precise answers to my LLC reporting inquiries, demonstrating professionalism and expertise.”

6. Extensive Free Resources

Beyond core services, Bizee offers complimentary tools, including a business name generator, sales tax calculators, and educational guides on business formation. These resources are particularly valuable for first-time entrepreneurs. A Forbes review highlighted, “Bizee’s free resources enhance its appeal for cost-conscious founders seeking to manage aspects of the process independently.”

7. Strong Customer Satisfaction

Bizee has garnered over 21,000 Trustpilot reviews with an average rating of 4.7 stars and 67,000 five-star ratings on its website. Customers frequently commend the service’s speed, affordability, and professionalism. A 2025 Trustpilot review stated, “Bizee facilitated a seamless LLC formation process, earning my recommendation for its reliability.”

Limitations of Bizee

Despite its strengths, Bizee has areas for improvement, as identified through customer feedback and industry reviews.

1. Aggressive Upselling Practices

While the free Silver plan is appealing, some customers report feeling pressured to purchase add-ons such as EIN registration, business websites, or contract templates. A startupsavant.com review noted, “Persistent upselling can frustrate users seeking only basic services.” A Trustpilot reviewer expressed, “Post-formation calls promoting add-ons like websites and phone numbers felt intrusive for a startup not yet ready for such commitments.” Although Bizee responds to such feedback to clarify terms, these practices may detract from the user experience.

2. Basic Features in Free Plan

The Silver package includes essential services such as filing articles of organization and name searches but excludes features like EIN registration, operating agreements, or tax consultations, which require upgrading to the Gold or Platinum plans. A 2025 boostsuite.com review observed, “The free plan is limited, and add-on costs can accumulate.” In contrast, ZenBusiness’s $99 plan includes more comprehensive features. Businesses requiring a full suite of services may find the free plan insufficient.

3. Inconsistent Customer Service

While Bizee’s support is generally well-regarded, some customers report delays during peak periods or challenges with refund processing. A Trustpilot reviewer remarked, “Initial setup support was excellent, but securing a refund took several weeks.” Another noted, “Document delivery took two weeks, with support providing vague updates.” Bizee addresses 97% of negative Trustpilot reviews, often resolving issues, but these inconsistencies can impact user satisfaction.

4. State Fee Misunderstandings

The free Silver plan excludes state filing fees, which can confuse first-time users. A boostsuite.com review indicated, “Some clients misunderstand the distinction between service and state costs.” For instance, California’s LLC filing fee is $70, while Delaware’s is $90. While Bizee is transparent about these fees, budgeting for them is essential.

5. Limited Suitability for Complex Businesses

Bizee is optimized for straightforward business formations but lacks the capacity to provide legal or accounting advice, as it is not a law or accounting firm. Businesses with complex requirements, such as multi-state operations or specialized permits, may require services like Harbor Compliance or legal counsel. A 2025 boostsuite.com review advised, “Bizee is adequate for simple businesses but may not suffice for regulated industries.”

Bizee’s Pricing and Service Tiers

Bizee offers three service packages with one-time payments, avoiding recurring fees unless optional services like virtual addresses are selected. The tiers are:

• Silver ($0 + state fees): Includes articles of organization, unlimited name searches, and a free registered agent for one year. Suitable for basic formation needs.
• Gold ($199 + state fees): Adds EIN registration, an operating agreement, banking resolution, and lifetime compliance alerts. Ideal for small businesses seeking enhanced support.
• Platinum ($299 + state fees): Includes expedited filing, a domain name, business email, and contract templates. Best for clients desiring comprehensive services.

Optional add-ons, such as standalone EIN registration ($70) or trademark services ($299 plus fees), are available. A 2024 NerdWallet review praised Bizee’s pricing clarity but noted that competitors like Northwest offer streamlined plans starting at $39 plus state fees.

Competitive Analysis

To assess Bizee’s market position, it is compared to two leading competitors: ZenBusiness and Northwest Registered Agent.

Bizee vs. ZenBusiness

• Pricing: ZenBusiness’s base plan costs $99 plus state fees, compared to Bizee’s free Silver plan. ZenBusiness includes additional features, such as an operating agreement, in its base plan, while Bizee requires an upgrade.
• Features: ZenBusiness earns a 5.0 out of 5 for features and support, compared to Bizee’s 4.1 and 4.5, respectively, according to venturesmarter.com. ZenBusiness’s worry-free compliance service is a notable advantage absent in Bizee’s offerings.
• Customer Feedback: ZenBusiness slightly outperforms with a 4.92 out of 5 Trustpilot score versus Bizee’s 4.32 out of 5, reflecting stronger customer satisfaction.

Conclusion: Bizee is preferable for cost-conscious entrepreneurs, while ZenBusiness excels for comprehensive features and support.

Bizee vs. Northwest Registered Agent

• Pricing: Northwest’s base plan is $39 plus state fees, marginally higher than Bizee’s free plan. Both provide a free registered agent for one year.
• Features: Northwest emphasizes privacy and registered agent services but offers fewer ancillary services, such as tax consultations, compared to Bizee.
• Customer Feedback: Northwest has fewer reviews but is recognized for personalized service. Bizee’s extensive positive feedback underscores its reliability.

Conclusion: Bizee is advantageous for affordability and additional services, while Northwest is better suited for privacy-focused businesses.

Customer Feedback Insights

Recent 2025 customer reviews provide a balanced perspective on Bizee’s performance:

• Positive Feedback: A Trustpilot reviewer stated, “Forming my S-Corp in 2023 and LLC in 2025 was seamless, with expedited filings completed in 24 hours.” Another commended, “Odeth R. provided clear, professional guidance, making the process effortless.”
• Negative Feedback: A user expressed frustration, stating, “After paying $375, my company formation remains pending after two weeks, with unresolved support issues.” Bizee responded, citing missing documentation, but the customer remained dissatisfied. Another noted, “Upselling for unnecessary add-ons increased costs unexpectedly.”

Bizee’s 4.7-star Trustpilot rating from 21,312 reviews and 4.32 out of 5 score from venturesmarter.com reflect strong overall satisfaction, tempered by occasional concerns about delays and upselling.

Legitimacy of Bizee

Bizee is a reputable company, operating since 2004 and serving over one million clients. While not accredited by the Better Business Bureau (BBB), it maintains a near 5-star rating on the BBB site (2,000 reviews) and Trustpilot (17,000+ reviews). As a registered agent in all 50 states, Bizee adheres to state regulations. A 2024 NerdWallet review affirmed, “Bizee is a trustworthy provider for straightforward business formation services.”

Target Audience for Bizee

Bizee is well-suited for:

• Cost-Conscious Entrepreneurs: The free Silver plan is ideal for startups with limited financial resources.
• First-Time Business Owners: The intuitive platform and free resources support novice entrepreneurs.
• Small Businesses: The Gold and Platinum plans provide sufficient features for solo founders or small teams.

Bizee is less appropriate for:

• Complex Businesses: Enterprises requiring legal advice or operating in regulated sectors may benefit from services like LegalZoom or professional attorneys.
• Clients Seeking Comprehensive Packages: ZenBusiness or Northwest may offer more inclusive plans.